LDR-462 The IDEAL Problem-Solving Method Essay

LDR-462 The IDEAL Problem-Solving Method Essay

LDR-462 The IDEAL Problem-Solving Method Essay

Roger Richardson

Roger Richardson

Examine the Behaviors Presented In the Selected Scenario

In the selected scenario, Roger Richardson has violated company policy and acted unethically and illegally by failing dispose of old computers properly and selling them online for personal profit, accumulating a total of 10,000 dollars

ORDER A CUSTOM PAPER NOW

Determine Whether The Behavior In The Scenario Could Be Described As Unethical Or Illegal And How This Should Be Addressed Professionally

The scenario’s behavior is both unethical and illegal. Roger Richardson broke company policy by failing to dispose of the old computers correctly and instead selling them for personal gain. This is unethical because he violated the company’s and employees’ trust by exposing their confidential financial and private details. It is also illegal since selling or using confidential information without consent violates data protection laws and can result in legal implications. To solve the case professionally, the company needs to conduct a thorough investigation to evaluate the scope of the issue and the magnitude of the problem (FVTC Library, 2019). The affected employees must be made aware of the circumstances and provided with adequate legal and personal support and protection to prevent further harm.

Additionally, the company should present Roger Richardson with proof of his actions and allow him to explain himself. It is important for legal action to be taken to recoup the earnings from the computer sales and compensate the affected employees. The company should also review and update its computer disposal policies and procedures, as well as come up with ways of reporting unethical behavior. Conversely, the company needs to educate and train its staff members regarding the significance of safeguarding confidential data as well as the repercussions for breaking company policies and legal policies.

To resolve this issue using the IDEAL method, the following steps can be taken (Lane Community College, 2019; Thomas, 2021):

1. Identify the problem: Roger Richardson has disposed confidential information of the company’s employees inappropriately.
2. Define the problem: Roger Richardson breached the company’s and its employees’ trust by failing to dispose of old computers appropriately by recycling, selling them for personal profit, and potentially exposing employees’ confidential financial and personal information.
3. Explore possible solutions:

• Roger confessing to his actions and accepting the consequences, including termination, legal charges, and civil lawsuits from affected employees.
• The company investigating the whereabouts of the old computers and take legal action against Roger, thereafter retrieve the profits from the sale of the computers, as well as compensate affected employees for any losses resulting from the exposure of their confidential information(Trevino, 2021).
• The company to review its policies and procedures regarding computer disposal and update them to ensure compliance with environmental, ethical, and legal standards.

4. Act on the solution:

• The company should investigate the situation to determine the extent of the problem, the damage done, and the potential legal implications.
• The company should inform affected employees of the situation and take appropriate measures to protect their confidential information.
• The company should confront Roger Richardson with the evidence of his actions and give him an opportunity to explain himself.
• The company should consider legal action to retrieve the profits from the sale of the computers and compensate affected employees.
• The company should review and update its policies and procedures regarding computer disposal to prevent similar incidents in the future.

5. Look back and learn from the experience:

• The company should learn from this experience by reviewing and updating its policies and procedures regarding computer disposal to ensure compliance with environmental, ethical, and legal standards.
• The company should also provide training and education to its employees regarding the importance of protecting confidential information and the consequences of violating company policies and legal standards.
• The company should also establish policies for reporting unethical or illegal behavior and encourage employees to report such behavior without fear of retaliation.

 References

FVTC Library. (2019). Library Home: Critical & Creative Thinking – OER & More Resources: IDEAL problem-solving. https://library.fvtc.edu/Thinking/IDEAL

Lane Community College. (2019). Problem Solving Strategies. Lanecc.edu. https://media.lanecc.edu/users/kime/Ch7Cproblemsolving.pdf

Thomas, J. (2021, February 24). Learn to problem-solve with IDEAL in 6 minutes. Rumie. https://learn.rumie.org/jR/bytes/learn-to-problem-solve-with-ideal-in-6-minutes/

Trevino, L. K. (2021). Managing business ethics – straight talk about how to do it right, eighth edition: Straight talk about how to do it right (8th ed.). John Wiley & Sons.

ORDER A PLAGIARISM-FREE PAPER HERE

Assessment Description
The purpose of this assignment is to apply the IDEAL problem-solving method to relevant business scenarios.
Professionals recognize the need to integrate problem-solving skills in the work environment. The IDEAL problem-solving method developed by Bradford and Stein is implemented by Identifying the problem, Defining the problem, Exploring strategies, Acting on ideas, and Learning from experience.
Review “Professional Applications in Service Learning: Problem-Solving Scenarios,” select one relevant business scenario, and create a 300-500-word outline that addresses the following questions:
• Examine the behaviors presented in the selected scenario. Apply the IDEAL problem-solving process to the scenario. Be sure you discuss each aspect (Identify, Define, Explore, Act, and Learn) of the method as it relates to the scenario.
• Determine whether the behavior in the scenario could be described as unethical or illegal and how this should be addressed professionally.
• Describe how you would resolve this issue using the IDEAL method.
While APA style is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.
Attachments