Company Culture
Company Culture
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• The strong organizational culture could lead to a harmonious environment.
• A strong culture sets expectations, increasing the likelihood of reducing uncertainty so that members of a team will all be on the same page.
• However, in fast – changing industries, or in a tumultuous economy, a weaker company culture can lead to the broader diversity of view points and can generate more new ideas and lead to better creativity.
My Thoughts about Your Thoughts
• Successful collaboration requires interpretation of other people’s beliefs and intentions.
• “Theory of mind.” “It means I’m trying to think about your mind.” “I’m trying to put myself into your shoes, to think about what you would do. To do that, I use my own experience as a guide.”
• The more we understand about the culture, the easier it will be to communicate effectively, because our own thoughts and preferences will guide us well regarding those of the people around us.
• Conversely, a lack of understanding will make it difficult to internalize others’ viewpoints, which can have a range of consequences—from something as trivial as missing a joke to failing to recognize when you are in a potentially harmful situation, such as a robbery.
Apply to Corporations
• Culture works the same way in corporations. A strong corporate culture sets the rules of engagement.
• A manager can choose to communicate with her team in a variety of ways: tersely, or diplomatically, or even passive-aggressively.
• Someone who can accurately gauge her intent will be in a good position to succeed on her team.
• Moreover, an entire team or company that communicates fluidly— everyone anticipating how everyone else will respond—is ideally situated to handle a crisis.